IvyBet Login and Registration

How to create an IvyBet account

Setting up a profile is a simple process, but we have a strict rule to keep in mind. You have to be 18 or older to register. Here’s how you can register:

1. Click “Sign up” at the top of the page.
2. Fill in your personal details and address.
3. Set up your email and password.
4. Read and accept the Terms and Conditions.
5. Fill in your standard personal details such as your name and date of birth.

We run a one-account-per-person policy. If you already have an account with us — including a previously closed one — you cannot register a new one. For assistance, contact our support team via live chat or email.

Logging in to your IvyBet account

Click “Log in” at the top of the page and enter your email and password. On a recognized device, you are in within seconds.

An error message means something needs attention:

• Incorrect email or password — double-check the details you registered with.
• Account restricted — our support team can explain the reason and next steps. Reach them via live chat or email.
• Self-exclusion active — if you’ve used self-exclusion at Ivy Bet, you won’t be able to log in until the chosen period ends.

Managing your profile

Your profile contains your personal details, payment methods, and account preferences. To access them, click on your profile icon after logging in.

From your account area, you can:

• Update your personal details (email, phone number)
• Add or remove payment methods
• Check your deposit and withdrawal history
• Set deposit limits or request a cooling-off period
• Activate two-factor authentication
• Request account closure

Keep your contact information up to date. We use your registered email and phone number for identity verification, security alerts, and communication about your account.

Password recovery

To reset your password, go to the sign-in page and click “Forgot Password?”. Enter your registered email address. We will send a reset link to that email — click the link and follow the steps to create a new password.

Lost access to your registered email? Reach our support team via live chat. Identity verification is required before we can make any changes to your account.

Verifying your identity

As a licensed casino, IvyBet runs mandatory identity checks on all accounts. This is standard KYC (Know Your Customer) procedure.

We check documents at different points: when you request your first withdrawal, or if our monitoring flags a review.

Accepted documents

To complete verification, submit the following documents:

Documents must be valid, clearly readable, and show all four corners. Proof of address must be dated within 3 months.

We review submitted documents promptly — the process can take up to 48 hours, but is usually faster. You can play while your documents are under review. Withdrawals are paused until the check clears — sending documents quickly keeps things moving.

You can play while your documents are under review. Withdrawals are paused until the check clears — sending documents quickly keeps things moving.

Account security at Ivy Bet

Your Ivy Bet account is protected at multiple levels. Your connection is secured with 256-bit AES encryption, so every piece of data between your device and the platform stays protected. Payment providers are verified and operate under their own regulatory frameworks.

Your account credentials, including your email address, password, two-factor authentication codes, and any device-based authentication you enable, are personal. Never share them with third parties or anyone claiming to represent our support team.

If you’ve spotted something suspicious on your account, contact us via live chat straight away. We will review the activity and lock down the account if needed.

Two-factor authentication (2FA)

2FA adds a second check to your IvyBet login — on top of your password, you confirm a one-time code. Even if someone gets your password, they cannot get into your account without that code.

Turn it on in your account settings. After that, a code goes out to your chosen method every time you sign in on an unfamiliar device or browser.

FAQ

Does completing KYC affect my credit score?

No. Our verification process is not a credit application. We only check your documents to confirm your identity. This does not trigger a hard search on your financial record, so your credit score stays the same.

How do I change the email address on my account?

Reach our support team via live chat or email. We verify your identity first — then update the address.

What should I do if my IvyBet account is restricted?

A message appears on the login screen explaining the reason. Our support team can walk you through what happens next.